FAQ

When do orders open?

Orders open every Friday at 8:00am.

When do orders close?

Orders close every Tuesday at 8:00pm to allow us time to bake everything fresh.

When are my brownies baked?

All Blackbird & Briar products are freshly baked in small batches on Wednesday and Thursday before collection and dispatch on Friday.

Do you deliver?

Not yet - but we're working on it!

Can I collect my order?

Yes! Free collection is available from Old Town, Swindon or from Covingham Park Primary or Oak Furniture Land Head Office if you are a member of staff.

How big are the brownies and blondies?

Our brownies and blondiers are generously sized, thick bakery-style brownies and blondies designed to be an indulgent treat.

How should I store my brownies?

Upon collection, our brownies keep for 5-7 days depending on variety and conditions kept. Extend shelf life by refrigerating in an airtight container. All of our brownies are freezer friendly.

Can I freeze them?

Yes. Chunkies freeze beautifully for up to 3 months. Allow them to defrost at room temperature before enjoying.

How do I enjoy my brownies?

They're delicious at room temperature, or warm them in the microwave for 10–15 seconds for an extra gooey treat.

Do your flavours change?

Yes! Our menu changes every week, with a new selection of handcrafted brownies, blondies and seasonal specials.

Do you cater for allergies?

All ingredients and allergen information can be found on our Ingredients & Allergens page. Our products are handmade in a home kitchen where Milk, Eggs, Wheat (Gluten), Soya, Peanuts and Tree Nuts are handled, so they are not suitable for those with severe allergies.

Can I request a custom order?

We're always happy to hear from you. Please use our Contact Us page to discuss any bespoke enquiries.

How can I contact you?

Simply use the Contact Us page on our website and we'll get back to you as soon as possible.